Sheraton Buenos Aires Hotel & Convention Center, Buenos Aires
About the Hotel
Sheraton Buenos Aires Hotel & Convention Center is a five-star accommodation in the historical Retiro district, a landmark for international travelers. Just steps from key attractions like Plaza San Martin, it combines luxury with easy access to Buenos Aires' vibrant cultural scene. The hotel features 739 spacious rooms and suites, an extensive convention center, and a variety of dining options.
Location
Located in the heart of Buenos Aires, the hotel provides convenient access to major neighborhoods such as Palermo and Puerto Madero. It is nearby notable attractions like the Basilica del Santísimo Sacramento and the National Museum of Fine Arts. The Estación Retiro railway station is also within reach for easy transportation around the city.
Rooms
The hotel offers 739 tastefully decorated rooms and suites spread over 24 floors, including five floors designed for business executives. Each room features soundproof windows, wooden décor, marble bathrooms, and amenities like 24-hour room service and laptop-compatible safes. Select suites provide access to the Club Lounge, offering additional services and complimentary meals.
Eat & Drink
Buono Italian Kitchen serves a refined Mediterranean menu for breakfast, brunch, and dinner, surrounded by warm tones and panoramic city views. Guests can also enjoy light meals and specialty cocktails at Doce25 Lobby Bar, or unwind at the Terrace Bar during the summer season. Room service is available for in-room dining convenience.
Leisure & Business
The hotel features the largest spa in Buenos Aires, an indoor and outdoor pool, and well-equipped fitness facilities overlooking the sun deck. For business travelers, there are 21 breakout rooms and 14 event venues totaling over 8361 m², complemented by a full-service business center and specialized event staff.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Spa & wellness centre
- Sauna
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Bathroom telephone
Media
- AM/FM alarm clock
Location
Reviews and Ratings
I had a mixed experience at this hotel. The rooms were spacious, which was great for us as we had a young child with us, but unfortunately, they felt too small. The service was a bit hit and miss, with an introduction to Almacen tango being a highlight, but some staff interactions fell short. The location was a blend of convenience between Recoleta District and Puerto Madero, but safety concerns marred it due to its proximity to a risky neighborhood. Dining options were varied and impressive in the Club Lounge, but overall not up to par for a 5-star hotel.
The hotel offers average rooms that are clean, quiet, and comfortable, providing a restful sleep. The service was pleasant, but there were some unsmiling and unhelpful staff members. The location, though convenient for the cruise terminal, has safety concerns due to the nearby dangerous neighborhood. The dining experience was great with a variety of food offerings. The facilities were satisfactory overall.
I was led to believe I was in a top hotel but turned out to be in a really outdated place stuck in the 80s. The room, though big and comfortable, had extremely dated furniture that seemed straight out of a high school in the 40s. Despite its age, it was cozy enough for us.
My stay at the hotel had its ups and downs. The room was a bit of a letdown with mould on the walls, ripped wallpaper, and a long walk from the elevators. On the bright side, the room had a sofa and dining table. The service was generally nice, but I experienced long lines at check-in and check-out. The hotel staff was helpful in providing excursion and shopping tips. The location was a mixed bag, with a great central position between Recoleta District and Puerto Madero, but near a dangerous area known as Villa 31. Dining was mediocre with limited options, and the facilities were average.
The hotel offers a comfortable stay with spacious and clean rooms, despite some issues with the shower. The location is convenient but could benefit from some updates. The service is polite and helpful, with some improvements needed. The dining experience is pleasant with room for enhancement.
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